Digital Commerce Specialist – Salesforce (Group) 
📍 Rotterdam (Kop van Zuid) | Full-time 
🎯 B2B Digital Commerce | Salesforce | Global Platform | High Impact Role 

Add Element [E] to your daily formula 
At IMCD, Element [E] stands for our people and their entrepreneurial mindset, the driving force behind our success. 

As Digital Commerce Specialist – Salesforce, you shape how IMCD serves customers digitally in 60+ countries; improving adoption, experience and commercial impact of MyIMCD, our global B2B platform. 

This is a group-level role with real influence: you translate customer and business needs into smarter digital solutions, guide countries forward, and continuously improve how digital commerce drives growth. 

Your impact 
You will: 

• Own and evolve MyIMCD: Drive global adoption, usage and continuous improvement of IMCD’s B2B customer platform. 
• Turn insight into action: Analyse customer behaviour, platform data and feedback to identify opportunities for better UX, conversion and engagement. 
• Shape the digital roadmap: Translate business needs into clear backlog items and work closely with developers, architects and external partners. 
• Enable countries to succeed: Support local teams with onboarding, training, best practices and guidance. Helping them grow digital maturity and results. 
• Be the bridge: Align Sales, Marketing, IT and Digital to drive priorities forward. 
• Measure what matters: Provide stakeholders with clear, actionable insights via dashboards and KPIs (e.g. Tableau, Google Analytics). 

What makes you successful in this role 
You are someone who: 

• Understands B2B digital commerce and how platforms support commercial excellence. 
• Enjoys stakeholder management in a complex, international organization. 
• Has hands-on experience with Salesforce (Sales Cloud required; Commerce / Experience Cloud is a plus). 
• Has an entrepreneurial spirit, ‘get things done’ mentality and strong problem solving skills. 
• Is comfortable working in agile environments with sprints, backlogs and external development teams. 
• Thinks analytically and uses data to drive decisions. 

Your background 

• Master’s degree in Business Administration, Marketing or a related field. 
• 3–5 years of experience in digital commerce, CRM or related roles (B2B context preferred). 
• Experience working with developers, agencies and cross-functional stakeholders. 
• Strong communication skills in English (written and spoken). 
• Curious mindset with a drive to continuously improve digital solutions. 

Why IMCD? 

• Global impact; influence digital commerce for customers worldwide. 
• Strategic role; contribute directly to IMCD’s group digital strategy. 
• Autonomy & trust; space to shape solutions and make recommendations. 
• Strong digital ecosystem; Salesforce, analytics, agile teams, global collaboration. 
• Collaborative culture; work with talented, driven colleagues across digital, commercial and technical teams. 
• Great workplace; modern HQ in Rotterdam, hybrid working, engaged colleagues. 

About IMCD 
IMCD is a leading global distributor and formulator of specialty chemicals and ingredients. Headquartered in Rotterdam, we operate in more than 60 countries with over 5,100 employees. With 82 application laboratories and a digital-first approach, we co-create formulations that shape a more sustainable and innovative future.   
  
In 2024, IMCD reported revenues of €4.7 billion and is listed on Euronext Amsterdam (AEX). We are driven by entrepreneurship, powered by collaboration, and passionate about enabling progress.   
Our Lubricants & Energy group supports customers across automotive, industrial, and energy sectors with best-in-class formulation know-how, application services, and sustainable performance technologies.   

Ready to add Element [E] to your career? 
Apply now and help shape the future of digital commerce at IMCD.